Process Consultation Revisited: Building The He... 〈RELIABLE × MANUAL〉
To clarify where PC fits, Schein distinguishes between three common consulting roles:
Schein defines process consultation (PC) as a philosophy of "helping" that focuses on the within an organization—communication, leadership, and group dynamics. The goal is to establish a relationship where the client feels empowered to diagnose and solve their own problems. The Three Models of Help Process Consultation Revisited: Building the He...
Pay attention to how the client reacts to you. To clarify where PC fits, Schein distinguishes between
The client buys information or a service the consultant provides (e.g., "Tell us how to fix our software"). To clarify where PC fits
