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: If a safe email was labeled as "Norton: Suspicious," save it as an EML file and submit it through the Norton Submission form under the "False Positive" category. Troubleshooting and Technical Feedback For technical issues with the software itself:

If a legitimate file or website is being blocked, you can request a re-evaluation: norton.com

: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information. : If a safe email was labeled as