Many complaints state that purchased merchandise never arrived, or that refunds were promised but never issued.
Note: Due to these ongoing reported issues, proceed with extreme caution if you are considering doing business with or working for this company.
Users report that emails go completely unanswered and that phone lines do not work. buytopia head office toronto
Reviewers on platforms like Yelp Toronto and Tripadvisor overwhelmingly warn against using the service:
Former customer service staff noted that they were unable to actually resolve customer issues or offer real support. Reviewers on platforms like Yelp Toronto and Tripadvisor
One review claimed that cheap products were artificially marked up to make "discounts" look much larger than they actually were.
On workplace platforms like Glassdoor, employee reviews of the Toronto office paint a troubled picture, despite a few mentions of friendly coworkers: 🛑 Consumer Reviews
The company has a highly negative reputation among both consumers and former employees. 🛑 Consumer Reviews