Most certificates and statements can be ordered directly in the mobile app or web version under the "Services" > "Order Certificates" section.

While "VTB 24" forms are technically legacy documents, current equivalents for the most common requests are available through VTB Bank:

For any active credit or mortgage initiated under VTB 24, you should use current VTB templates for any new requests, such as partial repayment or income updates. Справка по форме банка в 2025 - ВТБ

The 2025/2026 version of the VTB Income Certificate can be downloaded directly from the official VTB website. Master Account (Master-Schet):

This report provides a comprehensive overview of the status and usage of banking forms (blanks) associated with . 1. Current Legal Status of VTB 24

A legacy product from VTB 24 that remains central to VTB's service. It is a multi-currency account (RUB, USD, EUR) used for managing cards, deposits, and internet banking.