If you can't get the retractor code in the above way,Please provide the following information in the
format and send it to：
Format as follows：
GAEA account：
Game id：
Server：：
Download from：Apple or Google
Recent purchase history: (Please attach a screenshot for the purchase and the order number)
Contact Email: (This email address will be used to accept the retractor code) VID_20221120_210804_366.mp4
Please fill in the content as required, and after verification by the customer service staff,
We will reply to you by email within 15 working days.
Game id:
Retractor code:
Click to link with Shengqu account Since this is a generic system-generated name, the
logout Gaea Account
We've sent your inherited rewards to your game email.
Please download the latest client and log in with your Shengqu account to receive!
Binding Reward
Game id: XXXXXXXXX
Retractor code: XXXXXXXXX
Since this is a generic system-generated name, the specific content is unique to your device. To access it: 210804 : The timestamp of the recording (9:08:04 PM)
: Check your "DCIM" or "Camera" folder within a file manager app or search for the date (Nov 20, 2022) in your Google Photos or Gallery app.
: The date the video was recorded (November 20, 2022). 210804 : The timestamp of the recording (9:08:04 PM).
: Search for the file name in File Explorer . You can right-click it and select "Open with" to play it using Windows Media Player or VLC Player .
: The file format, which is a common MPEG-4 video container . How to View or Manage the Content
: If the file won't open, it may require a specific codec or the file might be corrupted; tools like VLC Media Player often fix playback issues. How to play MP4 files in Windows - Microsoft Support