Mixed; praise for friendly branch staff vs. complaints about deteriorating service post-merger. ~1.9 / 5.0
Top Investment Banking Firms | Most Prestigious Banks - Vault ubsbank
UBS is considered a "too big to fail" institution. It holds strong capital ratios, with a common equity tier 1 (CET1) ratio of 14.8% as of late 2025. In April 2026, Fitch Ratings upgraded the group's long-term rating to 'A+' with a stable outlook. Mixed; praise for friendly branch staff vs
Public reviews show a stark contrast between institutional reliability and individual customer satisfaction. Average Rating Common Themes ~1.5 / 5.0 expensive "customer assistance" calls ($25)
High fees, expensive "customer assistance" calls ($25), and high mutual fund transaction costs ($49.99). ~3.6 / 5.0