The Dynamics Of Conflict: A Guide To Engagement... -

These are the most intense, occurring when a person feels their core values or sense of self is being threatened.

These center on how people feel they are being treated. It’s about respect, power, and inclusion. The Dynamics of Conflict: A Guide to Engagement...

The most powerful tool in conflict is the three-second silence. It allows the amygdala (the brain's emotional center) to step back and the prefrontal cortex (the logical center) to step in. These are the most intense, occurring when a

Engagement is not a linear path, but successful outcomes generally follow a specific architecture: These are the most intense