The Design Of Everyday Things - Don Norman.pdf -

He stood before the door of his high-tech apartment, a sleek slab of brushed aluminum. There was no handle, no plate, and no hinge. It was a beautiful, featureless void. Elias pushed the left side; nothing. He pushed the right; a red light blinked mockingly. He tried to slide it. Finally, he leaned his entire body weight against the center, and it hissed open. "Great design," Elias muttered, "if you’re a ghost."

The apartment was no longer a minimalist masterpiece. It was messy, labeled, and "cluttered." But for the first time since he moved in, Elias knew exactly how to live in it. He sat back, watched his correctly-heated stove, and realized that beauty is a poor substitute for a door that actually tells you how to open it. The Design of Everyday Things - Don Norman.pdf

In a fit of frustration, Elias grabbed a permanent marker. He drew a small arrow on the door indicating "PUSH." He taped a diagram of the burners onto the stove. He scratched a tiny 'H' and 'C' onto the chrome sphere in the bathroom. He stood before the door of his high-tech