Sprint account says I can upgrade but BestBuy says ineligible…
: Dial *639# from your Sprint device to receive a text message with your current upgrade status. sprint upgrade eligibility best buy
Before heading to a store, you can verify your current status through these methods: Sprint account says I can upgrade but BestBuy
: When viewing a phone on the Best Buy mobile page, select the option to "Upgrade" and follow the prompts to sign in to your carrier account. Key Upgrade Requirements sprint upgrade eligibility best buy
Upgrading a Sprint line at Best Buy typically follows the same rules as upgrading directly through the carrier, though some specific legacy account conditions apply.