The episode follows (played by Jennifer Love Hewitt), a woman who has been raped multiple times over fifteen years by the same man. Despite reporting every attack, she has been largely ignored by various jurisdictions across the country.
Vicki Sayers is portrayed not just as a victim, but as an incredibly resilient woman who has spent years documenting her own trauma just to be heard.
The "rape kit backlog" is the central antagonist. The episode highlights how administrative apathy and lack of funding allow serial predators to continue their crimes.