: You commit the full amount upfront, but it is held by PayPal in a secure escrow state rather than being immediately released to the seller.
This feature would allow a buyer and seller to agree on a multi-step payment structure directly within the app, similar to professional freelancing platforms but for everyday use.
: If a milestone isn't met, the remaining funds are locked, and a specialized agent can review the agreed-upon criteria before the 180-day standard dispute window becomes an issue. How it Works for Sellers: paypal buy or sell
While PayPal currently excels at physical goods protection, users often face risks with service-based or high-value peer-to-peer trades where "Goods and Services" (G&S) protection is either limited or difficult to enforce for intangible items. New Feature: PayPal Milestone Escrow
: For a custom-made item or a service (like a commissioned art piece or a local repair), you release funds in "milestone" chunks (e.g., 25% on draft, 75% on delivery). : You commit the full amount upfront, but
: Use this for high-value face-to-face transactions (like selling a car or luxury watch) to prove you are a legitimate trader, reducing the "lack of trust" often reported by users.
To enhance the PayPal experience for both buyers and sellers, an impactful feature would be How it Works for Sellers: While PayPal currently
: By requiring the buyer to authorize specific milestone releases, the risk of a total "Item Not Received" (INR) or "Not As Described" (NAD) claim is significantly lowered. Start Selling | Get Paid Online and in Person | PayPal US