In April 2026, NICE integrated CXone with Epic, bringing patient engagement into one workspace. Environmental, Social, and Governance (ESG)
Cloud revenue grew 14% year-over-year in Q4, while total 2025 revenue reached billion . Nice 11 mp4
NICE acquired Cognigy to strengthen its Conversational AI capabilities, aimed at transforming customer service through AI agents. In April 2026, NICE integrated CXone with Epic,
Named a "Gartner Customers’ Choice" in Voice of the Customer and awarded best AI innovation for customer experience at Enterprise Connect 2026. Strategic Acquisitions and Partnerships Named a "Gartner Customers’ Choice" in Voice of
Here is a detailed report on their performance, recent milestones, and strategic direction:
NICE released its 2024 Governance Report in alignment with Global Reporting Initiative (GRI) 2021 Standards.
NICE expects 14.5%–15.0% year-over-year cloud revenue growth for the full year 2026. Key Business Drivers and AI Leadership