Negotiation And Conflict Management: Essays On ... Page

In the world of professional negotiation and conflict management, the best outcomes don’t come from a "split the difference" mentality. They come from shifting the lens from to collaborative. Key Takeaways for Your Next Tough Conversation:

Most of us view conflict as something to be avoided, suppressed, or "won." But according to the latest research in negotiation theory, conflict is actually a vital signal that something needs to change. It’s not about the battle; it’s about the Negotiation and Conflict Management: Essays on ...

A "position" is what someone says they want (e.g., "I want a 10% raise"). An "interest" is why they want it (e.g., "I need to feel valued for my extra hours"). Address the interest, and you'll find more ways to say "yes." In the world of professional negotiation and conflict