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: You must identify a "substantial defect" that significantly affects the vehicle's safety, use, or value (e.g., persistent engine or transmission issues).

The program is primarily governed by state "Lemon Laws," meaning exact rules vary based on your location. The general process follows these steps:

: If you accept, you return the vehicle to a designated dealer and receive your compensation. Eligibility Requirements What Is a Ford Lemon Law Buyback & How to Qualify (2025)

: If approved, Ford offers a resolution, which can be a full refund, a replacement vehicle, or a cash settlement.

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