If you receive a message from a "customer" claiming they cannot upload photos and providing a link to a file named "etsyitemai.zip" , DO NOT DOWNLOAD OR OPEN IT. This is a confirmed malware attack designed to steal your login credentials and personal data. Etsy will never ask you to download .zip files from external links to view order details. Option 2: Technical Description (For Security Reporting)
is a malicious file used in a phishing scam targeting Etsy sellers. It typically contains Ransomware or Infostealer malware (like Lumma Stealer) disguised as a customer's product photos or order details. etsyitemai.zip
(starting with your email and bank) from a different, clean device . If you receive a message from a "customer"
