English For Telephoning Express Series -

Reviewers typically highlight the series as an excellent "bite-sized" solution for targeted business English needs. It is frequently used as a supplementary module in broader Business English classes due to its focused, task-oriented approach. Target Audience Business professionals and students Duration Short course (approx. 25–30 hours of material) Strengths

: The book consists of six units covering essential telephoning tasks like basic interactions, exchanging information, taking and leaving messages, and managing difficult calls. English for Telephoning EXPRESS SERIES

Student’s book often includes audio CDs or interactive exercises Reviewers typically highlight the series as an excellent

: Lessons are organized to start with basic skills (e.g., spelling names or numbers) and gradually move toward more complex strategies for sequencing professional conversations. 25–30 hours of material) Strengths : The book

: It provides a wealth of useful phrases and expressions designed to build confidence in learners who struggle with the lack of body language cues during phone calls. General Consensus