: Ensure your phone is at the "Welcome" or setup screen after a factory reset.
: You may need to follow on-screen prompts to trigger the diagnostic menu or enable USB debugging on the phone to allow the tool to communicate with the system. : Ensure your phone is at the "Welcome"
: Connect your Motorola device to your PC using a high-quality USB cable. Launch Tool : Open the MotoReaper software on your computer. : Ensure your phone is at the "Welcome"