If you are developing this file for importing into a system (like the Salesforce Knowledge Importer ), the structure is critical:
Once downloaded, you need to extract the contents to use the data:
: The .zip file must contain your primary data files (e.g., articles.csv ) at the root level, not buried inside another folder.
: Click the provided download link. In most browsers, you can right-click and select "Save link as..." to choose a specific folder Google Chrome Help .
If you are writing code to generate dane.zip dynamically for your users, consider these best practices: