Write your content based on the research. If you are using a platform like Salesforce Knowledge , you can even re-package your finished article back into a ZIP file for easy importing. Zip and unzip files - Microsoft Support
Once you have the raw information, follow this structure to draft your article:
To download a ZIP file like and use it to draft an article, you generally need to retrieve the file from its source, extract the contents, and then organize the data into a written format.
If using a service like Google Drive, right-click the file and select "Download". Step 2: Extracting the Contents
(Windows) or double-click the file (macOS) to create a new folder containing your documents.