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: "The service team here is top-notch. They were transparent about the costs and finished the work faster than expected. It’s hard to find a garage this honest and professional."
Texting generally yields a much higher response rate (35-45%) compared to email (1-2%). Customer Reviews - Excellence Auto Direct CAR DEALER REVIEW
When writing a review, focusing on specific names and the overall atmosphere helps other buyers. : "The service team here is top-notch
Whether you are a customer looking to leave a review or a dealership employee looking to request one, here are several templates tailored for different situations. For Customers: Writing a Review Customer Reviews - Excellence Auto Direct When writing
: "Terrific experience overall. [Name] was very helpful and didn't make me feel like I was wasting his time, even on a used vehicle. We reached a fair out-the-door price quickly without the usual back-and-forth." For Dealerships: Requesting a Review
: "I recently had the pleasure of working with [Salesperson Name] to buy my new [Vehicle Model] . From the start, they were professional, knowledgeable, and never made me feel pressured. The entire process was stress-free and even fun! Highly recommend this team if you want to feel valued."