Buyer Protection Policy Ebay [NEW]

: Sellers who offer free returns gain the ability to deduct up to 50% from a refund if an item is returned damaged or used. eBay Money Back Guarantee policy

: Large-scale purchases like real estate, motor vehicles, and services are generally not covered under the standard Money Back Guarantee. buyer protection policy ebay

While buyers enjoy high levels of protection, sellers often feel the policy "heavily favors" the buyer. To protect yourself as a seller: : Sellers who offer free returns gain the

: You didn't receive the package within the estimated delivery window. To protect yourself as a seller: : You

: eBay requires you to try and resolve the issue directly with the seller first. Often, a simple message can lead to a quick refund or replacement without eBay’s intervention.

: For items verified through eBay's Authenticity Guarantee , returns are often considered final sale unless the item was damaged during shipping. A Note for Sellers