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The story begins in 2002 in a basement in Provo, Utah, where Scott Smith and his sons, Ryan and Jared, founded Qualtrics . For years, they focused on a niche academic market, providing sophisticated survey tools for researchers. In 2012, Ryan Smith made a legendary decision: he turned down a , betting that the company was destined for much more. The $8 Billion Lunch

The story of "buying Qualtrics" is one of high-stakes gambles and multi-billion dollar pivots that transformed a basement startup into a cornerstone of the "Experience Management" (XM) industry. The Basement Bet buy qualtrics

By 2018, Qualtrics was on the verge of its own IPO with a valuation of roughly $4.5 billion. Just days before the company was set to go public, swooped in. After a casual lunch that included a game of basketball in Smith's yard, SAP agreed to buy Qualtrics for $8 billion in cash . It was a massive premium intended to give SAP a competitive edge in the customer relationship management (CRM) space. The Return to Independence Why Top Companies Are Choosing Qualtrics The story begins in 2002 in a basement