: If you see Dunkin' products being sold by unauthorized third parties or "pasabuy" services, you can report them to the official channels mentioned above.
If you need to report an issue related to a purchase at Dunkin' (formerly Dunkin' Donuts), there are several ways to contact customer support or provide feedback.
: Call the main Dunkin' Consumer Care line at 1-800-859-5339 . Support is generally available Monday – Friday, 7:00 AM – 7:00 PM EST.
: For immediate problems like a wrong order or missing item, it is best to speak with the manager at the local store location directly for a remake or register refund. Other Specialized Reports
: Use the "Contact Us" or "Help" section within the mobile app to report order errors or technical glitches. This is often the fastest way to receive digital credits or refunds for app-based orders. Feedback & Surveys