In "Blur: How to Know What's True in the Age of Information Overload," Bill Kovach and Tom Rosenstiel outline a framework for navigating the modern, chaotic media landscape by shifting from passive consumption to a "way of skeptical knowing". They define four key types of journalism—verification, assertion, affirmation, and interest-group—and propose six essential questions to help citizens evaluate information quality and identify bias. For a detailed summary of the authors' arguments, visit this review at CustomerThink .