Replacement is typically available for internal hardware failures, power surges (including lightning strikes), and screen defects like persistent "shadow images" or more than three dead pixels.

Standard protection plans do not cover physical or accidental damage, such as cracked screens from impacts or drops.

If your TV requires more than three qualified repairs for the same major hardware issue, it may qualify for an automatic replacement. The Replacement Process The procedure varies based on the size of your television: Geek Squad TV Protection - Best Buy