Best Buy — Return Electronics

14 days for all customers, regardless of membership status. This includes cell phones, cellular tablets, mobile hotspots, and cellular wearables.

(Drones, DSLR/Mirrorless cameras, Lenses, Projectors, Premium scooters) 15% of purchase price Special-Order Products 15% of purchase price 3. Product-Specific Conditions Best Buy Return & Exchange Policy best buy return electronics

60 days for most products.

The time period for a return begins on the day you receive the product and applies to new, clearance, open-box, and refurbished items. 15 days for most products. 14 days for all customers, regardless of membership status

Navigating Best Buy’s return landscape requires understanding a tiered system where your "Member Status" and the specific type of electronics you purchased dictate your options. While the retailer offers a "Return & Exchange Promise," it is one of the more complex policies in retail due to varying windows and restocking fees. 1. Primary Return Windows 14 days for all customers

Exception: Verizon-activatable devices may have a 30-day window.