While the stories are largely positive, they also serve as a "how-to" for new owners:
: One owner advised fellow users to secure rugs near stairs after their best buy i robot vacuum
One customer shared how they were ready to give up on robot vacuums entirely after two failed attempts with other brands. On their third try, they stood in the Best Buy aisle, researched live, and settled on an iRobot 960 While the stories are largely positive, they also