: Agents handle TV mounting, soundbar setup, and repairs for major appliances like refrigerators and laundry machines, regardless of where they were purchased.
: Customers have lauded specific agents for their professionalism and expertise. For instance, Jacob at the South OKC location has been cited as a primary reason for high ratings. Many users appreciate the peace of mind offered by Geek Squad Protection plans, which cover accidental damage and hardware issues.
: Conversely, some reviewers on Angi and Yelp have noted long wait times and inconsistent communication regarding repair status. A common theme in lower-rated reviews involves the difficulty of getting timely phone support or navigating the appointment-only check-in process. Pricing and Value