: Basic software issues or hardware installs (like SSDs) are typically handled on-site.

Chain retailer with a large array of brand-name electronics, computers, appliances & more.

: This is the most common point of frustration. Many reviewers report long hold times, difficult-to-navigate automated systems, and occasional disconnections when trying to reach a human agent. Repairs & Turnaround :

Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.