: Certain platforms, such as Amazon's reporting systems , may have specific restrictions or require cache clearing if an MP4 fails to upload.
: If the file causes errors in a report, expert contributors on Adobe Community suggest transcoding the media using tools like Handbrake or ShutterEncoder to ensure a standard format. Ajb08217 mp4
mov and .mp4 - saying Video not supported in Develop : Certain platforms, such as Amazon's reporting systems